Q LINK Holdings (Pty) Ltd
Monica Nxumalo is an accomplished professional with extensive experience in technical support and systems engineering. Currently serving as Support Manager at XipLink Inc. since December 2021, Monica previously held the position of Senior Support Engineer at Globetom from November 2015 to November 2021 and worked as a Systems Engineer at Stortech from March 2014 to October 2015. Prior roles include Onsite Operational Engineer at Openet, Systems support at Vodacom, Senior Fraud Investigator at Datacash Pty (Ltd), Junior Account Executive at Synovate Aztec SA, and an SAP internship at the City of Cape Town. Monica holds a B.Sc in Computer Science and a B.Sc Honours in Population Studies and Demography from the University of the Western Cape.
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Q LINK Holdings (Pty) Ltd
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Q LINK is a cloud based one stop collection service for enterprises that collect large volumes of payments every month. We serve a wide spectrum of industries including financial services, banking and finance, healthcare, labor organisations and large employers in both the public and private sectors. Q LINK has automated the ability to implement intelligent processes for high volume deductions ensuring, amongst others, the affordability and validity of such deductions whilst improving the success rate. Our services underpin our mantra of credible collections. Our sophisticated toolsets enhance the collections efficiency of responsible service providers in support of fair collections practices for consumers. Q LINK boasts an impressive track record of service excellence and delivery of substantial improvements for both collectors and payers, for over two decades.