Alex Ravandi

Alex Ravandi serves as the Manager of Corporate IT Services at Q2, leading a global enterprise service desk and ensuring high customer satisfaction and service level adherence. With extensive experience at Charles Schwab, Alex managed knowledge management and continuous improvement processes for a large user base, achieving significant enhancements in service effectiveness. Prior roles include Operational Excellence Implementation Lead at ICU Medical, Quality Engineer at Vallourec, and Certified Lean Six Sigma Black Belt at GE, where Alex drove impactful process improvements and quality assurance initiatives. Alex earned a Bachelor of Science in Industrial Engineering from Texas A&M University.