Charlotta Spence

Charlotta Spence is the Director of Customer Success at Q2, where leadership of a team of Customer Success Managers involves managing over 30 customers across the APAC region, exceeding quarterly sales targets, and overseeing contract negotiations. Prior experience includes roles as Senior Relationship Manager at Cinnober Financial Technology, where Charlotta managed key accounts in Australia and Southeast Asia, and Business Development Executive at NASDAQ, responsible for business development across several countries. Educational qualifications include a Graduate Certificate in Information Systems from Deakin University and a Bachelor of Commerce from the same institution, complemented by a graduate program from the Australian Institute of Company Directors. Additionally, Charlotta has achieved recognition as a two-time winner of the President Club Award.