RG

Robin Glotzer

Customer Experience Manager at Q30 Innovations

Robin Glotzer has a diverse work experience spanning over several years. Robin is currently working as a Customer Experience Manager at Q30 Innovations / Q30 Sports Canada since November 2021. Prior to this, they held the position of Sales Account Manager at Wusthof-Trident of America, Inc. from April 2019 to November 2021, where they managed the Amazon.com account and all authorized third-party sellers. Robin also served as the Customer Service Manager for the Food Service Division at the same company since July 2010.

Before joining Wusthof-Trident of America, Inc., Robin worked as a Client Services Representative at RNS Communications, Inc. from May 2004 to May 2010. In this role, they were responsible for providing client support, writing ad copy, and supporting a team of outside sales representatives.

Prior to that, they served as an Account Coordinator at Remington Products from March 2003 to April 2004. Their duties included managing and processing orders for the Wal-Mart account and acting as the main point of contact for the sales team.

Robin also worked as an Inside Sales Representative at IVANS from February 2002 to March 2003, where they achieved significant sales revenue and transferred potential leads to client executives.

Additionally, they worked as a Senior Account Coordinator at Georgia Pacific from 2000 to 2002, where they managed distributor accounts for K-Mart stores nationally and coordinated orders and inventory with shipping facilities.

Earlier in their career, Robin worked as a Senior Customer Service Representative at RollEase, Inc. from 1995 to 2000. Their responsibilities included processing purchase orders, providing technical support, and assisting in customer recruitment for the company's top 25 accounts.

Robin Glotzer attended Southern Connecticut State University from 1988 to 1992, where they obtained a Bachelor of Science degree in Criminal Justice. In terms of additional certifications, Robin obtained multiple certifications from LinkedIn in 2021, including "Learning OneDrive," "Aligning Your Values with Work, Life, and Everything In Between," "How to Make Work More Meaningful," "How to Set Boundaries and Protect Your Time," "The Practices of High-Performing Employees," "Turning Weaknesses into Strengths," "Being the Best You: Self-Improvement Modeling," "Enhance Your Productivity with Effective Note-Taking," "Pushing Past Your Prior Limits," "The Power of Lists to Get Stuff Done," "The Six Morning Habits of High Performers," "Communicating with Empathy," "How to Set Goals When Everything Feels Like a Priority," "Overcoming Overwhelm," "Embracing Unexpected Change," "How to Slash Anxiety and Keep Positivity Flowing," "Self-Compassion: The Proven Power of Being Kind to Yourself (Blinkist Summary)," "Stop Stressing and Keep Moving Forward," "Doubling Your Productivity," and "How to Crush Self-Doubt and Build Self-Confidence."

Links

Timeline

  • Customer Experience Manager

    November, 2021 - present