Carlos Petersen is a seasoned social media professional with extensive experience in community management and digital strategy. Currently serving as the Social Media Manager at Q4 since November 2022, Carlos leads the development of innovative social media strategies and has successfully launched the company's first Slack and LinkedIn communities. Prior to this role, Carlos worked as a Community Manager at Ziff Davis, where responsibilities included managing social media presence and leading email marketing efforts. Earlier career experience at j2 Global involved establishing a social media support team, significantly improving customer engagement, while initial experience at Convergys focused on customer service and training. Carlos holds a Bachelor of Arts in English Language and Literature from Carleton University.
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