Adam Ciperski has extensive experience in customer success roles. Adam worked at QAD as the Vice President of Global Customer Success starting in 2023. Prior to that, they held the same position at ThoughtSpot from 2021 to 2023, where they led initiatives to maximize client satisfaction and revenue. Adam also served as the Vice President of Customer Success, North America at ThoughtSpot from 2021 to 2022. Before joining ThoughtSpot, they were the Director of Customer Success, Financial Services at Teradata in 2021.
Adam has also worked at Qlik, where they held various positions including Director of Customer Success, Americas from 2018 to 2021. Adam was also the Presales Director for the East Region and Vertical Markets and the Solutions Architect Senior Manager for Healthcare at Qlik.
Additionally, Adam has experience working at IBM and Cognos Corporation. At IBM, they held roles such as Channel Technical Sales Executive, Specialty Sales Technical Executive, and Leader of Solution Advisors. At Cognos Corporation, they served as a Senior Customer Success Manager, Director of Technical & Competitive Services, Area Technical Manager, Regional Technical Manager, Technical Team Leader, and Solutions Specialist.
Overall, Adam Ciperski has a strong background in customer success and has held leadership positions at various tech companies throughout their career.
Adam Ciperski has a Master of Business Administration (MBA) degree in Management from the University of Miami Herbert Business School, obtained from 2002 to 2004. Adam also holds a Master of Science in Education (MSEd) degree in Counseling and Professional Services from Fordham University, which they completed from 1994 to 1996. Additionally, they have a Bachelor of Arts (BA) degree in Psychology from Lehigh University, obtained between 1989 and 1993. Prior to their higher education, Adam attended Wayne Hills High School. Furthermore, they have obtained certifications as a Certified ThoughtSpot Professional from ThoughtSpot and as a Qlik Sense Business Analyst from Qlik, with the years of completion not specified.
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