Amit Tripathi

Amit Tripathi is a Senior Manager at QAD, focusing on elevating support operations through AI and data-led insights while fostering customer success. With an extensive background at Red Hat, they led critical accounts and escalation management teams across India and EMEA, emphasizing structural improvements and superior customer relationships. Amit holds a Bachelor’s degree in Information Science from Visvesvaraya Technological University and a PGDM in Marketing from Symbiosis Institute of Management Studies, complemented by a Six Sigma Green Belt certification and an endorsement in Psychological Safety. Former roles include positions at companies such as Wipro Technologies, IBM, and Symantec, where they managed various aspects of project and service management.