Domenico Cavaliere is a seasoned professional with extensive experience in customer success and support management. Currently serving as a Senior Customer Success Manager at QAD since 2002, Domenico focuses on enhancing customer support experiences and acting as a trusted adviser to key clients. Prior to this role, positions included Customer Success Manager and Principal Support Consultant, showcasing expertise in multiple ERP modules and knowledge management. Before joining QAD, Domenico worked as an I+D Consultant at PSA Peugeot-Citroën in Paris, contributing to R&D projects, and as an I+D Engineer at TRIO Team in Nancy, France, specializing in architecture description languages and formal verification of network protocols. Educational credentials include a PhD in Computer Science from Institut national polytechnique de Lorraine and a Master of Science in Electronic Engineering from Sapienza Università di Roma.
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