Gerardo Garcia Palmero

Gerardo Garcia Palmero is a skilled Senior Customer Service Delivery Manager at QAD since May 2021, overseeing over 35 cloud operations customers with a combined annual revenue of approximately $8,000,000 across various industries, including Life Science, Automotive, Food and Beverage, and High Tech. Previously, Gerardo held roles at Infor as a Product Support Analyst, and at Banamex as a Transaction Services Analyst 1 and IS COB & Controls Analyst 2. Additionally, experience includes serving as a Bilingual Service Desk Engineer at Kellogg Company, a CSR Level 1 for TeleTech, and as a Bilingual Service Desk Engineer for Verizon. Gerardo holds a Bachelor of Business Administration in Business Administration, Management and Operations from California State University-Sacramento.