Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.

Aviation & Aerospace

Qantas

Qantas' headquarters in Mascot, Australia

Vanessa Hudson

Rachel Yangoyan

Ben Jones

Mike Phelan

Fiona Messent

Danielle Keighery

Catherine Walsh

David Pizzey

Kate Towey

Petra Perry

Chris Bu

Ash Howell

Ana Laudisio

Andrew Monaghan

Cam Wallace

Markus Svensson

Rob Marcolina

Nora Scheinkestel

Antony Tyler

Belinda Hutchinson

John Mullen

Doug Parker

Heather Smith

Dion Weisler

Alison Watkins

The Data Analysis and Strategy team at Qantas is responsible for leveraging data-driven insights to optimize operations, enhance customer experiences, and drive strategic initiatives across the airline. They analyze industry trends, develop forecasting models, and support key decision-making processes to improve efficiency and profitability while ensuring compliance and fostering innovation in various business areas. This multidisciplinary team collaborates closely with other departments to align data strategy with the company's overall objectives and enhance Qantas's competitive advantage.

Data Analysis and Strategy

The Marketing and Sales team at Qantas is responsible for driving brand awareness and customer engagement through targeted marketing strategies and sales initiatives. They oversee campaigns for both leisure and business travel, manage customer loyalty programs, and optimize email marketing efforts. The team is also focused on analyzing campaign performance, enhancing customer experience, and developing key partnerships to increase revenue and market share in both domestic and international markets.

Marketing and Sales

The Corporate Communications and Legal team at Qantas is responsible for managing the airline's public image and reputation, ensuring clear communication with stakeholders, and overseeing legal compliance across the organization. This includes crafting strategic messaging, handling media relations, and providing legal counsel to protect the company's interests in a highly regulated industry. The team plays a crucial role in navigating challenges and fostering transparency in all corporate communications.

Corporate Communications and Legal

The Customer Experience and Support team at Qantas is dedicated to ensuring exceptional service for passengers throughout their journey. This team handles inquiries, resolves issues, and delivers assistance both in-person and remotely, striving to enhance overall customer satisfaction and foster loyalty to the airline. Their focus is on creating a seamless travel experience while addressing the diverse needs of travelers.

Customer Experience and Support

The Leadership Team at Qantas is responsible for setting the strategic direction of the airline and overseeing its operational management. This diverse group of executives collaborates to enhance customer experience, drive technological innovation, and ensure financial performance while maintaining the company's commitment to safety and sustainability in the aviation industry. Through their combined expertise, they guide Qantas in navigating challenges and seizing opportunities in the ever-evolving airline landscape.

Leadership Team

The Product Management and Development team at Qantas is responsible for enhancing and innovating the airline's digital products and services, including the Qantas app and loyalty platforms. This team collaborates closely with engineering and IT specialists to optimize user experiences, implement new features, and ensure seamless integration of services that elevate customer satisfaction and operational efficiency. Through data-driven experimentation and strategic oversight, they strive to deliver cutting-edge solutions that align with Qantas' commitment to excellence in air travel.

Product Management and Development

Qantas

Org chart

Board & advisors

Teams

Data Analysis and Strategy

Marketing and Sales

Corporate Communications and Legal

Customer Experience and Support

Leadership Team

Product Management and Development

Offices

Qantas

Org chart

Board & advisors

Teams

Data Analysis and Strategy

Marketing and Sales

Corporate Communications and Legal

Customer Experience and Support

Leadership Team

Product Management and Development

Offices

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