Huw Boyd

Huw Boyd has extensive experience in customer experience and strategic roles within Qantas since September 2013, currently serving as Executive Manager for Ground Customer Experience, where responsibilities include overseeing Ground Products and the overarching Customer Strategy. Previous roles at Qantas include Head of Customer Planning & Investment, Head of Commercial: Digital & Customer, Senior Manager for International Routes, Senior Manager of Domestic Revenue Performance, and Manager of Group Strategy. Prior to joining Qantas, Huw Boyd served as an Analyst in the Investment Banking Division at Credit Suisse, focusing on Private Equity and TMT teams, and interned at the Commonwealth Bank of Australia and Rio Tinto. Huw Boyd holds an MBA and a Bachelor of Engineering with Honours I from the University of Tasmania.