Johann Huang is an accomplished professional with extensive experience in airline loyalty partnerships and customer experience management. Currently serving as a Senior Manager at Qantas since May 2015, Johann Huang has led strategic transformation programs, coached business leaders, and championed new opportunities across various managerial roles, including Manager of Strategy & Transformation and Manager of Customer Journey Strategy. With prior experience as a Senior Manager at Transport for NSW and Senior Consultant at Deloitte Australia, Johann Huang possesses a strong educational background, holding a Graduate Diploma of Legal Practice from The College of Law Australia, a Bachelor of Laws (LLB), and a Bachelor of Journalism from Queensland University of Technology, as well as a High School Diploma from Anglican Church Grammar School.
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