Lucy Wu is a seasoned Digital Product Manager and Digital Business Analyst currently working at Qantas since March 2022. With previous experience at SocietyOne and Westpac, Lucy has facilitated workshops, conducted customer interviews, and developed user stories to enhance customer experiences in various mobile applications. A graduate from UNSW with a Bachelor of Commerce in Information Systems, Lucy has also contributed to projects at Adobe as a Customer Solutions Intern and has held positions in UX design and enterprise applications consulting. Throughout the career, Lucy has demonstrated strong leadership and project management skills, successfully overseeing teams and delivering strategic solutions across multiple sectors.
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