Marissa Madden

Senior Manager FM Governance, Systems & Process at Qantas

Marissa Madden has over two decades of experience in the aviation industry, primarily at Qantas. Since December 2015, Marissa has held various senior management roles, including Senior Manager of FM Governance, Systems & Process, focusing on strategic initiatives in engineering and operational excellence. Key contributions include managing governance processes for the COVID-19 Aircraft Parking and Storage Program and driving business improvement projects in Line Maintenance Operations. Prior to these roles, Marissa served in multiple capacities, from Project Coordinator to Aircraft Maintenance Engineer, where responsibilities included project management for certification capabilities and training development for engineering staff globally. Marissa holds an MBA in Technology from UNSW and several certificates in frontline management, training, and avionics.

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