Qantas
Ryan Boyle currently serves as the Head of Channels Sales, Engagement and Partnerships at Qantas Loyalty, a position held since October 2022. Prior to this role, Ryan has held various key positions within Qantas since March 2016, including Senior Manager Sales and Customer Engagement and Operations Relationship Manager. Before joining Qantas, Ryan worked at Westpac from October 2011 to May 2015, where responsibilities included Service Delivery Manager and Senior Manager, Project Delivery, overseeing significant improvements in contact center operations. Earlier experience includes managerial roles at St George Bank, focusing on customer experience and contact center management. Ryan has a strong track record in optimizing workforce productivity, enhancing customer experiences, and implementing strategic initiatives across multiple brands and organizations.
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