Kayleigh Macdonald

Customer Service Lead at Q'Apel Medical

Kayleigh Macdonald has seven years of work experience in customer service, project management, production, and marketing. In 2020, they began working as a Customer Service Associate at Q'Apel Medical, where they doubled sales order processing speed by transitioning the Customer Service department from a paper-based processing system to an ERP platform. In 2019, they worked as a Junior Project Manager at D'Andrea Visual Communications, where they balanced up to 10 projects simultaneously with an average timeline of 2 business days. In 2018, they were the Production Project Manager of the Executive Board at Cal Poly Technical Association of the Graphic Arts (TAGA), where they led the first all-female team to win the Helmut Kipphan Cup. Kayleigh also worked as a Production Specialist at Cal Poly Corporation in 2018. In 2017, they were the Prepress Manager at University Graphic Systems, where they introduced new die-cut services based on consumer demand. In 2016, they were a Prepress Intern and a Marketing Intern at University Graphic Systems and Aera Technology, respectively.

Kayleigh Macdonald attended California Polytechnic State University-San Luis Obispo from 2015 to 2019, where they earned a Bachelor of Science (BS) in Graphic Communication. In 2017, they obtained a Lean/Six Sigma Yellow Belt Certification from Gordon Rivera. Kayleigh is currently enrolled in a Google Data Analytics Certificate program with Coursera, which they are expected to complete in 2023.

Location

San Jose, United States

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Q'Apel Medical

Q'Apel Medical designs access device technology for neurovascular interventions and unmet clinical needs.


Employees

51-200

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