Cristina Fragua

International Customer Support at Qapla' Srl

Cristina Fragua has a diverse work experience spanning over 10 years. Cristina started their career in 2010 as a Booking Agent and Cruise Consultant Intern at Royal Caribbean Cruises, Ltd. In the same year, they also had an internship as a Booking, CS, and Marketing Agent at ApartEasy.

In 2011, Cristina had a Commercial-Administrative Internship at Europcar, where they supported the Commercial department and managed postal mail and email.

From 2012 to 2013, Cristina worked as an Online Travel Agent Intern at Atrapalo.com.

Cristina then joined RACC in 2013 as a Travel Agent and worked there until 2018.

In 2019, Cristina worked as a Front Desk Receptionist at Demidoff Country Resort for a few months before transitioning to a Customer Support role at Customer Experience Italia. In this role, they provided technical support to customers, managed and updated databases, and resolved customer inquiries and issues.

Most recently, since 2020, they have been working as an International Customer Support at Qapla' - Tracking=Marketing².

Cristina Fragua completed their Bachelor's degree in Tourism at Escola Universitària Mediterrani from 2009 to 2013.

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