Ilaria Giancani

Ilaria Giancani has worked in a variety of roles since 2011. In 2011, they were an intern in the accounting department at Lungarno Collection. From 2012 to 2014, they were an intern in web marketing and SEO at MG Web Solutions sas, a marketing intern at Venice Media Corporation, and an intern WW shipment planning at Gucci. In 2015, they were a customer service assistant at Ermanno Scervino. From 2016 to 2018, they were a customer service representative at Hertz, and a team leader and station manager at Gp rent services sas (affiliate to Autovia car rental). Since 2021, they have been the Head of Client Onboarding and International Customer Support Senior at Qapla', where they provide online training to B2B clients, induction training to new employees, and training, support, and coordination of junior team members.

Ilaria Giancani has a diverse educational background. Ilaria began their formal education in 2003 when they attended Liceo Scientifico Don Bosco, where they earned a Science High School degree. In 2007, they graduated from the Università degli Studi di Firenze with a Bachelor of Business Administration (BBA). In 2011, they earned a Master's degree of Marketing and Communication from Università Ca' Foscari Venezia. In 2014, they attended the British Columbia Institute of Technology, where they completed a Field School 2014 in Venice. In 2020, they earned a Teaching Skills degree from Università per Stranieri Dante Alighieri. Ilaria is currently enrolled at the Università degli Studi Niccolò Cusano, where they are pursuing a Corso di Master Universitario di 2° livello in Economia e management delle risorse naturali e dell'ambiente. Additionally, Ilaria has obtained a number of certifications, including Self Empowerment from Cegos Italia, 20 ore di lezione individuale perfezionamento lingua francese livello C1 from Institut Français, Leadership & Time Management from Way Out Consulting, and English Conversation Practice from Cambly Inc.