Andrea Conway

Andrea Conway currently serves as the Senior Account Manager for the UK & Ireland Corporate division at Qatar Airways since January 2024. Prior experience includes a Senior Manager role in Customer Experience and Partner Operations at SMARTY Mobile, where Andrea oversaw customer service operations and strategic initiatives. Previously, Andrea held senior positions at Three. and Virgin Media, focusing on customer experience improvement and engagement strategies. Early career achievements at British Airways spanned various management roles in customer experience and operations, highlighting a commitment to enhancing service delivery and operational performance. Andrea Conway holds a Professional Diploma in Customer Experience Management from The CX Academy.