Faisal Karamat

Vice President Customer Experience at Qatar Airways

Faisal Karamat currently serves as Vice President of Customer Experience and Head of CRM and Analytics at Qatar Airways since June 2016. Prior experience includes roles as Senior Leader in Enterprise Information Management at Samuel from April 2012 to June 2016, and Senior Manager of Business Applications at BlackBerry from December 2006 to March 2012. Additionally, Karamat held the position of Manager Applications and Development at Al Tuwairqi Group and worked as a Senior Technical Analyst at Accenture early in 2003. Karamat's educational background includes an Executive Leadership Program from the Schulich School of Business at York University and a Bachelor of Science in Computer Information Systems from Devry University, as well as a Bachelor of Science in Electrical and Electronics Engineering from the University of Toronto.

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