Hanilynn Collado

Hanilynn Collado has extensive experience in the aviation industry, having worked at Qatar Airways since November 2010 in various roles including Customer Service Duty Supervisor, Senior Customer Service Agent, and Airport Service Agent. Responsibilities have included managing check-in procedures, addressing overbooked flights, and assisting special needs passengers, as well as preparing essential flight documentation. Prior to this, Hanilynn worked as an Account Executive at Manila Ocean Park, focusing on account acquisition and management, telemarketing, and client relationship building. Additionally, experience as a Customer Service Agent at Philippine Airport Ground Services involved editing flight details and managing special handling passengers. Hanilynn holds a Bachelor of Science degree in Tourism from the University of Baguio, attained in 2008.