Kalash Patil currently serves as an Assistant Manager - Operations at Concentrix, focusing on Airline Contact Center Operations since November 2023. Prior to this role, Kalash worked at WNS from November 2021 to October 2023, initially as a Team Manager Operations in the travel domain for Kiwi.com, followed by serving as a Subject Matter Expert and Associate Operations. Kalash also held the position of Team Manager - B2B Operations at Kiwi.com during the same timeframe. Earlier experience includes working as a Back Office Operations specialist at MileSoft Software Technologies, overseeing a team for backend database uploads. Kalash holds a Bachelor of Science in Chemistry from K.K.Wagh Arts, Commerce, Science & Computer Science College, obtained in 2023, alongside prior education from various institutions in Nashik.