Mourad Haddou

Mourad HADDOU has extensive experience in customer service, currently serving as a Lead Customer Service Representative at Qatar Airways since October 2018, after previously holding the position of Customer Service Agent focused on E-commerce Support. Prior to this, Mourad worked as a Machinist at SOFAPA for a brief period from October 2015 to January 2016. Educationally, Mourad holds a Master's degree in English literature and civilization from Université Saad Dahlab de Blida, which was attained between 2010 and 2015.