Ayman Zein

Ayman ZEIN began their work experience in 1999 as a Regional eCustomer Services Manager at HSBC Bank Middle East. Ayman later became a Team Leader for eCustomer Services and Universal Team. In 2007, Ayman moved to Dubai Islamic Bank, where they served as an Operations and Services Manager until 2008. From 2008 to 2009, they worked at Meraas Development as a Manager for their Call Centre. Ayman then joined Qatar Islamic Bank (QIB), where they held various roles, including Executive Manager for Contact Center and Mobile Banking, and later Senior Executive Manager for Alternative Channels. The exact end dates for their roles at QIB are not specified.

Ayman ZEIN holds a Master of Business Administration (MBA) in International Management from the Royal Holloway, University of London, which they obtained in 2007. Prior to that, they completed a Bachelor of Science (BSc) Honors degree in Architectural Engineering from the University of Khartoum - School of Architecture, from 1992 to 1996. Ayman also attended Comboni College Khartoum CCK from 1978 to 1990, where they obtained their Secondary High School degree. Additionally, Ayman ZEIN holds a certification in ISO/IEC 27001:2005 Management of Information Security in provision of Alternative Channels Services from TÜV SÜD Management Service GmbH. The specific date of obtaining this certification is not provided.