Angie Smith currently serves as the Head of Customer Experience at Qenta Inc., focusing on customer loyalty and project management during Apto's acquisition. Prior to this role, Angie was a Senior Manager at Apto Payments, where responsibilities included implementing a comprehensive customer support strategy and managing cross-functional projects. With extensive experience in customer success and support roles across various organizations, including LifeOmic and Recurly, Angie has demonstrated a strong ability to enhance customer engagement, streamline processes, and lead teams effectively. Angie also brings a wealth of knowledge from previous positions at Microsoft and PBworks, where training and support system improvements were key contributions.
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