Félix Rodríguez

Félix Rodriguez has a diverse background in technical support and engineering, currently serving as an L3 Tech Support Engineer at Qentelli since October 2022, focusing on ticket management and issue resolution. Previous experience includes roles as a Level 2 Service Desk Analyst at Wipro, and positions at Tata Consultancy Services and Herramientas y maquinados especiales, where Félix managed machining projects and engineering tasks. Earlier, a Lean Manufacturing Intern at Ball Corporation contributed to process optimization and data analysis, while over nine years as Site Operations Manager at Maintenance and Construction involved project and personnel management. Educational achievements include a Bachelor's degree in Industrial Engineering from Instituto Tecnológico de Querétaro and prior studies at Universidad Aeronáutica de Querétaro.