Alexis Verthuy

Alexis Verthuy is an experienced customer care and service manager currently serving as the Customer Care Manager at Qiara since April 2023. Prior experience includes the role of Customer Service Manager at Yomoni from November 2021 to March 2023, overseeing two teams responsible for file operations and customer support for over 40,000 clients. Additionally, Alexis managed partner relations as Team Leader at FREE NOW from March 2017 to December 2020, providing support to 30,000 driver partners while focusing on process improvement and training. Earlier roles include Communication & Events Officer at GMF Assurances and marketing internships at BOAL Group and KIS SAS. Alexis holds a Master’s degree in Marketing and Commercial Strategy from EM Normandie Business School and has a Web Development Certification from Ironhack.