🏳️🌈🏳️⚧️ Raquel Cueto Senra

Raquel Cueto Senra has a diverse work experience spanning various industries and roles. They started their career as a Junior Programmer at Servinform in 2004, where they were responsible for systems management, networking, and multi-user platforms. They also worked on documentation and created a Spanish manual for the Oracle Deployment Toolkit. In 2004, they joined Sadiel as a Junior Programmer, focusing on the evolutionary development of a protocol for electronic signature and touchscreen interfaces. They also contributed to the development of Guadalinex, a Linux distribution used in government administration and schools.

In 2005, Raquel Cueto Senra joined Telepizza as a Shop Assistant, welcoming customers and ensuring their satisfaction with the service. They then progressed to become a Restaurant Assistant Manager, leading and supervising teams of up to 50 workers. They achieved high standards of quality and ensured compliance with company procedures and health & safety legislation. Later, they served as a Restaurant Manager, taking on additional responsibilities in team management.

Raquel Cueto Senra continued their career as a Data Entry and Quality Control Clerk at Workplace Messaging Limited from 2017 to 2018. They then transitioned to Sykes Enterprises, Incorporated as a Customer Service Advisor, providing support and assistance to customers. In 2018, they joined QikServe as an Implementation Analyst, where their responsibilities included gathering and analyzing requirements, implementing and testing software, and suggesting improvements to internal processes. They subsequently took on the role of Project Coordinator and now hold the position of Product Delivery Manager at QikServe.

In addition to their professional experience, Raquel Cueto Senra worked as a freelance EN>ES Translator from 2013 to 2019, specializing in audiovisual translation and offering services in areas such as technology, education, marketing, and copywriting. They also worked as a private tutor, teaching English as a second language and preparing students for Cambridge exams and IELTS.

Overall, Raquel Cueto Senra brings a diverse skill set and a strong focus on customer success to their work experience.

Raquel Cueto Senra has a diverse education history. They began their academic journey at Salesian Schools María Auxiliadora, where they obtained a B.U.P and C.O.U. (High School Degree) in Sciences and Technology from 1997 to 2001. Following this, Raquel attended the Universidad de Sevilla from 2001 to 2002, where they pursued a Bachelor of Science (BSc) in Computer Science - Management.

In 2002, they enrolled in IES Antonio Machado and completed a Higher National Diploma in Computer Networks Administration. Raquel then returned to the Universidad de Sevilla in 2004 and earned a Bachelor of Science (BSc) in Computer Systems, which they completed in 2006.

Raquel continued their education at the Universidad de Sevilla, specializing in English Studies and attaining a Bachelor's Degree from 2009 to 2016.

In 2015, they attended P4Traducciones and participated in the II Seminar in Audiovisual Translation, focusing on web, app, and videogame localization, as well as subtitling.

In 2016, Raquel pursued further studies at the University of Cambridge and achieved an IELTS certification with a score of 8.0. Additionally, during the same year, they attended The University of Edinburgh, where they obtained a Master of Arts (MA) degree in Linguistics and English Language, which they completed in 2018.

To enhance their skillset, Raquel acquired additional certifications, such as "Customer Experience: Journey Mapping" and "Creating a Positive Customer Experience," from LinkedIn in December 2020.

Overall, Raquel Cueto Senra's education history demonstrates a multidisciplinary background, encompassing computer science, linguistics, English language, and audiovisual translation.