Erik Eng is a Group IT Service Delivery Manager at QL Resources Berhad, where they have been since 2024. Prior to this role, they served as a Senior Service Coordinator at Billennium from 2022 to 2024 and were a Field Support Engineer Team Lead at Konica Minolta Business Technologies (Malaysia) Sdn Bhd from 2018 to 2022. Erik also held positions as a Senior Service Desk Analyst at Cochlear from 2013 to 2017 and worked as a Senior Business Analyst and Senior Solutions Consultant at Zen Computer Systems from 2017 to 2022. They earned a Bachelor's degree in Computer/Information Technology Administration and Management from Staffordshire University, graduating in 2005.
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