James M.

James M. has a extensive background in IT service delivery and management, with experience in companies such as Peel Ports Group, Plus Dane Housing, SysGroup PLC, and DX (Group) plc. With a focus on ensuring high-quality user support, meeting SLAs, managing third-party contracts, and driving continuous service improvement, James M. has a proven track record of effectively leading IT teams and providing technical support in various environments. Previous roles include Information Technology Infrastructure Engineer, IT Services Manager, and Network Controller at companies like Unilever, Red squared Ltd, and Telewest Communications.