Haydée Bernal

Haydée Bernal has extensive experience in customer support and management, currently serving as the Manager of the Digital Support Specialist Team at Qlik since November 2014, where responsibilities include defining KPIs for customer health during onboarding and creating a Customer Success Management team. Prior to this role, Haydée worked as a City Manager and Customer Service representative at Red Apple Apartments, managing customer relations and short-term rental bookings. Additionally, experience includes serving as an Executive Event Coordinator at Reddin Consultants, coordinating international coaching events and providing administrative support. Haydée holds a Kandidatexamen in Statsvetenskap, Internationella relationer from California State University, Northridge.