Rich Rodriguez

Rich Rodriguez is a seasoned professional in customer success and sales management, currently serving as the Principal Customer Success Manager at Qlik since August 2024. Previously, Rich held roles as a Customer Success Manager at SugarCRM and as a Principal Solution Advisor/Senior Manager at Salesforce, where expertise in Premier and Signature Success Plans was demonstrated. With a background in senior customer success management at Pentaho, an area sales manager position at Capital One Auto Finance, and experience in sales at FARO Technologies and Laser Photonics, Rich has consistently driven customer retention and market share growth. Rich earned a Bachelor of Science in Mechanical Engineering from the University of Illinois Urbana-Champaign and completed the Trailhead by Salesforce education program, acquiring 44 badges.