Alejandra García Abad

Alejandra García Abad has a diverse work experience spanning various roles and industries. Alejandra most recently worked at Qlip as the Head of Quality starting in September 2020. Prior to that, they worked at Repsol as a Sales Quality Analyst from November 2019 to May 2020.

Alejandra'slongest tenure was at Telecoming, where they held multiple roles starting in October 2016. Alejandra began as the Legal & Customer Care Manager, responsible for contract drafting, GDPR compliance, and customer support. Alejandra then transitioned to the role of Customer Care Manager, where they focused on customer service strategy, quality control, and handling customer complaints.

Before Telecoming, Alejandra worked as a Call Center Supervisor at Concentrix from October 2014 to October 2015, ensuring the smooth functioning of the customer service department and overseeing agents' work. Prior to that, they worked as a Supercell Gaming Support Agent, providing customer service and technical support to gamers at Concentrix from April 2014 to July 2014. Alejandra also worked as a Spanish Customer Relations Representative for Apple at Concentrix from September 2013 to March 2014, selling products and providing consultative solutions to customers.

Alejandra'searliest work experience was as a Legal Assistant at AGEP SL from November 2012 to May 2013.

Alejandra García Abad pursued their education at the Universidad Carlos III de Madrid from 2004 to 2011. During this time, they obtained a Dual Bachelor's Degree in Business Management and Law, focusing on the field of Business. In 2015, Alejandra attended ICEMD and completed a program in Customer Experience Management, further developing their expertise in this field.