Susanna Svanberg

Susanna Svanberg has diverse work experience in the telecommunications industry. Susanna currently works as a Business Sales Area Manager at Qlosr Group AB. Prior to this, they were a Senior Customer Manager at Tietoevry from 2020 to 2023.

From 2012 to 2020, Susanna worked at Tieto where they held various roles, including Senior Customer Manager and Bid Manager. As a Bid Manager, they were responsible for handling bid projects and collecting and managing costs for offers. The majority of their work involved public offers.

Before joining Tieto, Susanna worked at Ericsson from 1996 to 2012. During their time at Ericsson, they held roles such as Commercial Support Manager, Strategic Pricing Manager, and Acting Manager Strategic Pricing and Product Packaging. In these roles, they were responsible for managing commercial matters, developing pricing strategies, and supporting customer tender pricing. Susanna also acted as a manager during their manager's parental leave.

Susanna's career at Ericsson also included roles as Manager Operative Marketing, Manager Technical Sales Support, Manager Product Push, and Market Communication Manager. In these positions, they were responsible for marketing, technical sales support, and market communication for various products and solutions.

Before joining Ericsson, Susanna worked at Team WARE Group AB as a Technical Author and Market Communication Manager. Susanna was involved in writing user manuals, developing websites, and handling internal and external communication.

Overall, Susanna Svanberg has extensive experience in sales, customer management, bid management, strategic pricing, and market communication within the telecommunications industry.

Susanna Svanberg attended Linköping University from 1991 to 1996, where they obtained a Master of Science degree in Business Administration. In 1994 to 1995, they also studied at Ludwig-Maximilians-Universität München as part of their Master of Science program in Business Administration. In 2014, Susanna obtained a certification in ITIl Foundation from Dataföreningen Kompetens. Additionally, they have a certification called PROPS for project managers from Ericsson, although the month and year of obtaining this certification are not provided.