Emma Aubert has a diverse work experience in customer success and technical support roles. Emma is currently a Customer Success Manager at Qmarkets since June 2021, and has a similar position at the same company since July 2021. Prior to that, they worked as a Customer Success and Support Manager at Network Leads from August 2020 to May 2021. Emma also has experience at Microsoft, where they worked as a Program Manager from January 2015 to January 2020. Emma was also a Professional Services Engineer at Secure Islands Technologies (acquired by Microsoft) from June 2015 to January 2016. Before that, they worked at Ness Technologies as a Senior Technical Customer Success Manager from June 2010 to December 2014, starting as a Technical Customer Success Manager from June 2010 to December 2012. Emma began their career as a Technical Customer Support & Integrations Associate at Comverse Technology, Inc. from January 2007 to January 2009.
Emma Aubert has a diverse education history. In 2011-2012, they attended Sela Collage, where they obtained a Developer .Net degree in Computer Science. Prior to that, from 2005 to 2007, they attended the 8200 Intelligence Corps, earning a Professional degree in operations systems. In addition to their formal education, Emma has also obtained certifications as a Certified Customer Success Manager (CCSM) Level 1 and Level 2 from SuccessHACKER in November 2022.
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