Nabella Alamanda

Customer Experience at Qoala

Nabella Alamanda's work experience begins in 2017 as a Copywriter at Inspira Solutions, where they gained experience in copywriting for the apartment property business. In 2018, they worked as a Content Writer at PT Kinest Kreatif Ideata, focusing on parenting topics. Nabella then moved on to become an Academic Coordinator at Jogja Flight Jakarta, where they helped students pursue careers as flight attendants and airline crew. Nabella later joined Cicil.co.id in 2018 as a Customer Service representative, answering user questions and complaints. Currently, since 2019, they are working at Qoala as a Customer Experience professional, handling customer queries and complaints, delivering product knowledge, and collaborating with various teams to solve customer issues.

From 2013 to 2017, Nabella Alamanda attended Universitas Padjadjaran. During this time, they studied Public Relations/Image Management, although the degree name is not specified.

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