Valentina Fiorentini

Valentina Fiorentini is an accomplished professional with significant experience in key account management and customer service. Currently serving as a Senior Key Account Manager at Qonto since April 2022, Valentina has a strong background in the finance sector. Prior to this role, Valentina worked at LeoVegas Group from December 2018 to April 2022 as a Key Account Manager and Outbound Agent, where expertise in online gaming regulations and client advisement was developed. Valentina's career also includes positions at Cover-More Group, Suncorp Group, and Cygnific, emphasizing proficiency in customer interactions, claim processing, and ensuring compliance with regulatory standards. Valentina began their career in retail and travel consulting, demonstrating versatility and a robust foundation in customer service. Valentina holds a Bachelor’s Degree in International Languages for Tourism from Istituto Linguistico Marco Polo.