Victor D.

Customer Success Expert - Public Ratings

Victor D. has extensive experience in customer success and marketing, currently serving as a Customer Success Expert at Qonto since January 2022, where responsibilities include managing public ratings and providing advanced issue resolution. Previously, Victor held roles such as Customer Success Manager and Customer Success Officer at Qonto, focusing on public ratings improvement and support ticket management. Earlier experience encompasses marketing development at DIMEHO, where digital mailing campaigns and social media management were key tasks, as well as roles in business development and customer support at Stayforlong. Educational qualifications include a Master of Science in Service Management & Marketing from Aix-Marseille Graduate School of Management and multiple degrees in marketing from various institutions.

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