Victor Rivière

Victor Rivière is an experienced Customer Success professional currently working at Qonto since September 2020, where responsibilities include onboarding global projects, ensuring compliance, and improving processes across markets. Victor has held various roles at Qonto, including Customer Success Officer and Customer Success Manager, focusing on KYC and KYB verification, training new employees, and managing escalated customer requests. Prior experience includes roles as a Quality Analyst and Video Analyst at Sportlogiq, where Victor analyzed and improved team performance, as well as a Community Support Representative at Uber, providing support and training to new agents. Additional positions at GUESS?, Unilever, and CAISSE D'EPARGNE involved financial analysis, account management, and customer service. Victor holds an MBA in Management from ESC Clermont Business School and has pursued relevant education at FAAP and Francois Rabelais.