Qonto
Victor Rivière is an experienced Customer Success professional currently working at Qonto since September 2020, where responsibilities include onboarding global projects, ensuring compliance, and improving processes across markets. Victor has held various roles at Qonto, including Customer Success Officer and Customer Success Manager, focusing on KYC and KYB verification, training new employees, and managing escalated customer requests. Prior experience includes roles as a Quality Analyst and Video Analyst at Sportlogiq, where Victor analyzed and improved team performance, as well as a Community Support Representative at Uber, providing support and training to new agents. Additional positions at GUESS?, Unilever, and CAISSE D'EPARGNE involved financial analysis, account management, and customer service. Victor holds an MBA in Management from ESC Clermont Business School and has pursued relevant education at FAAP and Francois Rabelais.
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Qonto
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Qonto was born out of frustration. As new entrepreneurs, Alexandre and Steve felt bogged down by their own banking experience. It was time-consuming. It was complex. It also lacked the modern tools that progressive companies need. So, they decided to create a banking product fit for the modern entrepreneur. One that when you use it, just seems to "click". Our goal? To dust off the old banking experience and be the power pack for small businesses. We are driven by our desire to save our customers time. Time that they can reclaim for forging their own future. And that’s something we think is pretty valuable.