QPC
Matt Shearlock has extensive experience in various roles within QPC, starting in 1993. Matt has worked as a Client Director, MD of Channel Sales Business, Customer Services Director, and Head of Business Unit. Matt also has experience as an Account Manager, including selling call recording and performance management solutions in the UK market. Before joining QPC, Matt worked at BT as a Facilitator and at Disneyland Paris as an Opening Crew Member. Matt holds a MA degree from Keele University and a BSC degree, having previously attended Queen Elizabeth's School in Wimborne.
QPC
QPC has been at the forefront of contact contact innovation for more than 30 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.