QPC
Phil Smith is the CEO and Founder of QPC, Chairman of Datatrack, Sensée, and Mazaru. With a background in telecommunications and electrical engineering, Phil previously held roles at British Airways and BT before founding multiple successful companies focused on service communications.
QPC
QPC has been at the forefront of contact contact innovation for more than 30 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.