QStory
Nick Boxall-Hunt is an experienced sales professional with a diverse background in account management and client development across various sectors, including technology, customer engagement, and data operations. Currently serving as Enterprise Account Director at QStory, Nick has previously held key positions such as Account Executive at Upland Software and Senior Sales Manager at Lenses.io, where a focus on enhancing DataOps capabilities was central. Other notable roles include Sector Manager at Rant & Rave and Client Development Manager at Sky IQ, reinforcing a strong expertise in customer insights and engagement strategies. Nick's career also features significant contributions at QlikTech and QAS, demonstrating a consistent track record of exceeding sales quotas and delivering value to clients. Nick holds a BA Hons degree in Geography from Northumbria University.
QStory
QStory are the pioneers of Intraday Automation (IDA). We transform contact centres in ways that no-one else can. We exist to create a better everyday life for customer service professionals by helping them to work in a happier, more empowering and productive environment. Our powerful AI platform automates resource management in line with real-time customer demand and staff availability, which gives agents proactive control of their work schedule, whilst still offering customers the best possible service experience. With QStory IDA, contact centres can supercharge their existing workforce management system to enhance staff engagement, well-being and satisfaction, leading to greater retention, performance levels and results.