QTC Management, Inc.
Kelly Ann Carrillo has extensive experience in IT and customer service, currently serving as the IT Service Desk Supervisor at QTC Management, Inc. since January 2011. In this role, Kelly Ann collaborates with users to meet business requirements and supervises the IT service desk applications team. Previous positions at QTC Management include Service Desk Technician Senior Specialist, Provider Support Analyst, and Quality Assurance Specialist, focusing on the quality and timeliness of medical services and maintaining positive relationships with claimants and physicians. Prior experience includes serving as IT Analyst Sr Lead at the County of San Bernardino and as Office Assistant, where administrative and communication skills were utilized. Kelly Ann's career began at Quest Diagnostics as a Patient Service Representative, addressing customer inquiries and reporting laboratory results. Educational background includes studies at Ashford University, Jem, and U.S. Colleges.
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QTC Management, Inc.
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QTC, headquartered in Diamond Bar, Calif., is the largest provider of outsourced medical evaluation services to the U.S. government and the U.S. Department of Veterans Affairs (VA), processing more than 450,000 evaluations last year.QTC's IT-enabled case management services and health care expertise complement our core capabilities inaddressing the needs of the Department of Defense, VA and other government agencies," Lockheed Martin Chairman and CEO Bob Stevens said. "QTC aligns with our IT expertise and adjacent market growth strategy and will be a natural fit within our Information Systems & Global Solutions business."