Vishal Jagasia

Vishal Jagasia is a seasoned professional with extensive experience in fraud and risk management, technical writing, and customer service. Currently serving as a Senior Research Analyst at Quadrant Knowledge Solutions since June 2021, Vishal monitors industry developments and collaborates with global vendors. Previous roles include Senior Customer Service Associate for a UK Bank at a multinational foreign bank and Freelance Writer/Analyst providing market research and technical writing services. With a background in technical documentation management at COLLABERA TECHNOLOGIES and In-Solutions Global Pvt. Ltd., Vishal has successfully led projects, managed documentation processes, and trained teams on best practices. Early career positions include software engineering and customer service roles, supported by relevant educational qualifications in database management and MS Office.