Doug Kearney

Doug Kearney is passionate about the mission and how it drives employees to be the best, both in production and bettering people’s lives.

Prior to being the Chief Operating Officer of Qualfon, Doug was the President and CEO of Dialog Direct for three years. He also acted as Principal of the Michigan Opportunities Fund within Glencoe Capital, a private equity fund. He is highly skilled at building strategically tailored solutions for clients.

At Qualfon, he enjoys the versatility of his role. Because the business is so fluid, each day brings a new opportunity to learn and to improve.

He sees the business they’re in today being a daily contradiction; as technology advances, there is a pressure to move with it and increase “value-added” to the client experience. In doing so, though, there is the risk of eliminating some of their current services with enhanced processes. But this can be a good thing, as new services and solutions will evolve out of these efforts. The pressures to innovate and advance will intensify in the coming years, but Doug sees this as a challenge Qualfon is well positioned for and willing to take on.

While technology and innovative processes are important to the business, people are still their priority. Doug says his outlook in the future is to do business well, treat people well, create a good environment, and make a difference in all people’s lives, both within their offices and the communities they operate.