Jim Guillaumin

Jim Guillaumin has extensive professional experience spanning almost thirty years, making him a valued member of their Executive Team. Jim came to Qualfon via the 2017 acquisition of Dialog Direct where he had spent the previous 5 years as Dialog Direct’s CFO. He is a seasoned, results-oriented senior manager with a proven track record in a long list of leadership roles.

Prior to his position at Dialog Direct, Jim served as CFO for several middle-market corporations in multiple industries, including construction, automotive and banking. Jim’s broad experience and expertise in team management is a testament to his ability to work collaboratively.

Jim is hands-on in as many of the functional areas of the business as possible. In addition to accounting and finance, he gets involved with clients, sales, operations, human resources and information technology. He believes that to responsibly maintain Qualfon’s financial strength, he must help develop the overall business strategy and “connect the dots” between departments. But even a long day at the office doesn’t feel like work to Jim thanks to the company’s genuine commitment to create an environment of mutual respect which fosters an atmosphere that generates passion and drive to do the work well.

As a professional focused on promoting a culture of impeccable customer service, Jim believes the company’s mission has a very cyclical nature. When Qualfon employees are fulfilled and knowledgeable, they provide excellent service to their clients, who then are made happy by their positive experience. Similarly, when the clients (and the clients’ customers) are content, it shows through their interactions with employees.