Allison Olanie is a knowledgeable professional in the realm of customer service and professional services management. Currently serving as the Director of Professional Services, CSMs & Process/Enablement at Qualia, Allison has previously held various leadership roles at Avalara, including Director of Implementation Services and Senior Manager in multiple capacities. Early career experience includes customer service roles at Hall & Company and First Security Bank. Allison Olanie earned a Bachelor of Arts in English from Washington State University.