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Karen Baker

CIO at Qualifacts

Karen Baker is an experienced Chief Information Officer with a robust history in leadership roles across various healthcare technology organizations. Currently serving as CIO at Qualifacts since November 2022, Baker previously held similar positions at Savista RCM and nThrive, where responsibilities included oversight of software development, enterprise applications, and financial integrations. Career origins include key financial advisory roles at MedAssets and earlier positions in finance and accounting at Heidelberg USA, Per-Se Technologies, and others. Educational credentials encompass a Master of Science in Information Systems, an MBA in Accounting, and a Bachelor of Science in Nutrition and Accounting from respected institutions, including Kennesaw State University and Meredith College.

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Atlanta, United States

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Qualifacts

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Qualifacts is the largest provider of Software-as-a-Service and web-based Electronic Health Records for the behavioral health and human services market. Our team helps over 50,000 behavioral healthcare providers and staff realize improved billing and clinical operations, increased agency revenue, faster payment and better client and staffsatisfaction. We know any top EHR vendor can provide the basic tools, so we work to deliver an experience beyond features and functionality. Together with our customers we have built the strongest user community in the industry and a customer forum that directs product development and determines how we spend our resources. It is this customer relationship coupled with our innovative and reliable software that has driven our growth. In the last three years, more behavioral health agencies have selected and implemented Qualifacts’ CareLogic than any other Electronic Health Record.