Quality Care Group
Emily Whiting is a professional with extensive experience in claims management and insurance. Currently serving as Claims & Risk Manager at Quality Care Group since June 2023, Emily previously held positions such as Claims Assistant Manager at Goodlord and Insurance Business Development Manager at West Sussex County Council. Prior roles include class teacher at QCIS - Quality Care Insurance Services and various positions at NFU Mutual, where responsibilities encompassed managing new insurance business and customer service. Emily's educational background includes a PGCE in Primary Education from the University of Brighton and a Bachelor of Laws (LLB) from The Open University.
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Quality Care Group
Founded in 2009, QCG started out as an insurance broker for care businesses and we quickly grew through our strong reputation in the sector. In 2018 our Business Efficiency arm was launched followed by our award-winning Risk Control division. By listening to our customers, we have developed our portfolio of products and services to address our clients' common pain points. We continue to innovate and develop the portfolio, driven by a passion for the Care sector and our desire to deliver quality customer service with an ethos of care in every aspect of our operation.