Karen Hilsenhoff has extensive experience in customer care and account management, currently serving as a Customer Care Coordinator at Glanbia Nutritionals since March 2017. In addition, Karen has been a Customer Success Manager at Quality Uptime Services since October 2013, focusing on enhancing customer experience throughout the sales and onboarding processes while collaborating with sales and support teams. Previously, Karen held the position of National Account Specialist at JT Packard from April 2005 to October 2013, where responsibilities included managing key accounts and ensuring positive account services. Additionally, Karen worked as a National Account Representative at JT Packard from 2006 to 2010.
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